Muslim Community Hub

Connecting Communities, Strengthening Bonds

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Help Center

Admin guides, FAQs, and how-to articles.

Use this help center to learn how to manage clusters, masjids, announcements, events, and onboarding tasks across Muslim Community Hub.

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If something is missing from the docs, use the Feedback form and tell us what guide or FAQ you would like to see added.

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Getting started

Sign in with the admin account that was assigned to you.

Open the Admin area from the main navigation.

Start with the Community page, where you can manage cluster settings, masjids, announcements, and events.

Use Help whenever you need a walkthrough for a task.

Super Admin guide

Create new clusters such as RTP, Triad, or Charlotte.

Assign Cluster Admin and Masjid Admin roles.

Review cluster-wide settings and onboarding progress across the platform.

Oversee announcements, events, and future expansion to new communities.

Cluster Admin guide

Update cluster settings like community name and WhatsApp link.

Create cluster-wide announcements and events.

Discover and onboard new masjids into your cluster.

Review masjid data and run ingestion when needed.

Masjid Admin guide

Update your assigned masjid profile details.

Adjust day-specific iqamah overrides when needed.

Publish local announcements and events for your masjid.

Review only the masjids that fall within your scope.

How-to articles

How to create a cluster

Super Admins can open the Admin Community page, create a new cluster, then assign its Cluster Admin from the same area.

How to request a new cluster

If your area is not live yet, use the Feedback page and submit a request for a new cluster with your city or region, community need, and contact details.

How to onboard a new masjid

Cluster Admins can paste a masjid website, let the platform auto-fill what it can, save the onboarding lead, then convert it into a live masjid record.

How to publish announcements

Use the Admin Community page to create a cluster-wide or masjid-specific announcement, choose the right priority, then publish it to the public feed.

How to manage prayer data

Use the Ingestion area to review ingestion status and run the latest import when needed, then use iqamah overrides only for same-day manual adjustments.

FAQs

Who can create a new cluster?

Only Super Admins can create clusters and assign Cluster Admins.

How do I ask for Muslim Community Hub in my area?

Use the Feedback page and submit a request for a new cluster for your city or region. That request can then be reviewed by the Super Admin team.

Who can update a masjid?

Super Admins can update any masjid, Cluster Admins can update masjids in their cluster, and Masjid Admins can update only their assigned masjids.

Do iqamah overrides stay forever?

No. They are meant to be day-specific, so fresh ingested prayer data can take over on the next day.

How do I request a new feature or report an issue?

Use the Feedback page to send feature requests, questions, or bugs to the appropriate admin team.